FAQ

Frequently Asked Questions (FAQ)

1. How can I contact Upwords T-shirt?

   • You can reach us at support@upwordstshirt.com for any inquiries or assistance.

2. What payment methods do you accept?

   • We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment through PayPal for added convenience.

3. Do you offer international shipping?

   • At this time, we only offer shipping within the United States.

4. How long will it take to receive my order?

   • Orders are typically processed within 2-3 business days. Once processed, please allow an additional 5-7 business days for your order to be delivered.

5. What is your refund policy?

   • We offer a 30-day refund policy. If you're unsatisfied with your order, please contact us at support@upwordstshirt.com within 30 days of receiving it for a refund. Items must be unused and in their original packaging.

6. Can I exchange an item?

   • Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, you will need to follow the refund process and place a new order for the desired item.

7. Are your products eco-friendly?

   • We are committed to sustainability and strive to use eco-friendly materials whenever possible. Our packaging is also designed to minimize waste.

8. Do you offer custom or personalized designs?

   • At this time, we do not offer custom or personalized designs. However, we regularly update our product offerings with new and unique designs.

9. How can I track my order?

   • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

10. Do you have a size guide?

    • Yes, we provide a size guide on each product page to help you choose the right size for your t-shirt. If you have any further questions about sizing, please feel free to contact us.