Skip to content


Your cart is empty


Frequently Asked Questions (FAQ)

  1. How can I contact Upwords T-shirt?

  2. What payment methods do you accept?

    • We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment through PayPal for added convenience.
  3. Do you offer international shipping?

    • At this time, we only offer shipping within the United States.
  4. How long will it take to receive my order?

    • Orders are typically processed within 2-3 business days. Once processed, please allow an additional 5-7 business days for your order to be delivered.
  5. What is your refund policy?

    • We offer a 30-day refund policy. If you're unsatisfied with your order, please contact us at within 30 days of receiving it for a refund. Items must be unused and in their original packaging.
  6. Can I exchange an item?

    • Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, you will need to follow the refund process and place a new order for the desired item.
  7. Are your products eco-friendly?

    • We are committed to sustainability and strive to use eco-friendly materials whenever possible. Our packaging is also designed to minimize waste.
  8. Do you offer custom or personalized designs?

    • At this time, we do not offer custom or personalized designs. However, we regularly update our product offerings with new and unique designs.
  9. How can I track my order?

    • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
  10. Do you have a size guide?

    • Yes, we provide a size guide on each product page to help you choose the right size for your t-shirt. If you have any further questions about sizing, please feel free to contact us.